FAQ

Frequently Asked Questions

How long does the repair process typically take at The Gadget Xchange?

The repair duration can vary depending on the complexity of the issue and the availability of parts. Our technicians work efficiently to complete repairs as quickly as possible, aiming to return your device to you in a timely manner.

Do I need to make an appointment for a repair service?
No need to make an appointment. You can contact us beforehand on our website, facebook or over the phone if you require an estimated price. If not call into your nearest store where a member of staff will be happy to help.
How much does it cost to repair a laptop or computer?

The cost of repairing a laptop or computer depends on the extent of the damage and the parts required for the repair. Our technicians will provide you with a quote before beginning the repair

Are the parts used for repairs genuine and of high quality?
Yes, we prioritize using genuine parts sourced from reputable suppliers. If genuine parts are not available we follow industry best practices and use best available quality parts instead. We believe in delivering high-quality repairs to ensure the best performance and longevity of your device
Is my data safe during the repair process?

We understand the importance of your personal data. Our technicians take the utmost care to protect your privacy and data security during repairs. However, it is always advisable to back up your data before submitting your device for repair.

OUR ACHIEVEMENTS

Cathal Aaron Keaveney
Cathal Aaron Keaveney
2023-04-26
Shane and John (Newcastle store) were great help with sorting out a new iPhone for myself! Brilliant service, good beards and very friendly. 10/10
Roger
Roger
2023-04-21
Brilliant, super helpful any time I've been in. First class service!
Charlie English
Charlie English
2023-04-11
Excellent service ! Always buyy my games from here
Janice Ferguson
Janice Ferguson
2023-04-11
Excellent staff ! Very helpful and friendly. Highly recommended
Neill Wilson
Neill Wilson
2023-04-10
Phone charging port was blocked, brought to other shops and didn't get sorted, Greg fixed it and phone charging great 👍
Elizabeth Spence
Elizabeth Spence
2023-04-07
Fantastic shop ! Really good service 👏 I would go nowhere else
Sara Faris
Sara Faris
2023-04-04
Excellent service everytime
Jonny Black
Jonny Black
2023-03-29
Excellent service! Very helpful and skilled staff
Joan Graham
Joan Graham
2023-03-29
Had a screen protector fitting today for as little as £5 . Paid £15 few weeks ago in another business which obviously wasn’t the best quality . Great friendly service
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