Last updated: January 2026
The Gadget Xchange (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal data when you use our website or contact us.
1. Company Information
Company Name: GADGET XCHANGE DIRECT LTD
Company Number: NI629760
Head Office:
81 Newry Street
Banbridge
County Down
BT32 3EA
Email: info@thegadgetxchange.co.uk
2. Personal Data We Collect
We only collect personal data that you voluntarily provide when submitting a contact form or contacting us directly by email. This may include:
Name
Email address
Telephone number
Any information included in your message
We do not collect payment details and do not process online payments through our website.
3. How We Collect Personal Data
Personal data is collected only when you:
Submit a contact or enquiry form on our website
Contact us directly via email
Our website does not include user accounts, checkout systems, or payment processing.
4. How We Use Personal Data
We use your personal data solely to:
Respond to enquiries
Communicate with you regarding products or services you have asked about
Provide customer support
We do not use your data for marketing unless you explicitly request it, and we do not use automated decision-making or profiling.
5. Legal Basis for Processing
We process personal data under the following lawful bases:
Consent – when you submit a contact form
Legitimate interests – to respond to enquiries and operate our business
6. Cookies and Website Data
Our website uses cookies to ensure it functions correctly and to understand how visitors interact with the site.
Essential cookies are required for the website to operate properly
Analytics cookies may be used to collect anonymised usage data, but only with your consent
We do not use cookies to collect personal data submitted through contact forms.
For full details, please refer to our Cookie Policy.
7. Sharing Your Data
We do not sell, rent, or trade your personal data.
Your data may be accessible only to:
Authorised members of our team
Website hosting or technical service providers (for maintenance and support purposes only)
All third parties are required to keep your data secure and confidential.
8. Data Retention
Personal data submitted via contact forms is retained only for as long as necessary to:
Respond to enquiries
Maintain appropriate business records
You may request deletion of your data at any time.
9. Your Rights Under UK GDPR
You have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing
Withdraw consent at any time
Requests can be made by contacting:
info@thegadgetxchange.co.uk
10. Data Security
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.
11. Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be published on this page.
12. Contact
If you have any questions about this Privacy Policy or your personal data, please contact:
Email: info@thegadgetxchange.co.uk
